Privacy Policy
Privacy Policy
Last updated September 25, 2025
Thank you for choosing to be part of our community at Mansion Creek Cellars, LLC (“Company“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@mansioncreekcellars.com. When you visit our website http://www.mansioncreekcellars.com (the “Website“) or use any of our services (the “Services“), we appreciate that you are trusting us with your personal information.
We take your privacy seriously. In this privacy notice, we explain what information we collect, how we use it, and your rights in relation to it. If you do not agree with any part of this notice, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (including the Website), as well as related services, sales, marketing, or events.
Table of Contents
What Information Do We Collect?
How Do We Use Your Information?
Will Your Information Be Shared With Anyone?
Who Will Your Information Be Shared With?
Do We Use Cookies and Other Tracking Technologies?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
California Privacy Rights (CCPA/CPRA)
Controls for Do-Not-Track Features
Text Messaging Terms and Conditions
Do We Make Updates to This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, or Delete the Data We Collect From You?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information you voluntarily provide when you register on the Website, inquire about our products or Services, participate in activities, or contact us. This may include:
Personal Information Provided by You: names, phone numbers, email addresses, mailing addresses, job titles, usernames, passwords, contact preferences, billing addresses, debit/credit card numbers, and other similar information.
Payment Data: We collect data necessary to process payments if you make purchases, such as your payment instrument number (credit card) and security code. All payment data is securely processed by OrderPort, a PCI DSS-compliant service provider. Mansion Creek Cellars, LLC does not store full credit card numbers on our servers.
Information automatically collected
Some information is collected automatically when you visit our Website, including IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information.
Log and Usage Data: service-related, diagnostic, usage, and performance information automatically recorded in log files.
Device Data: information about your computer, phone, tablet, or other device, including IP address, device identification, location, browser type, hardware model, ISP, and system configuration.
Location Data: precise or imprecise location data collected from your device. You can opt-out by disabling location settings, though some Services may be impacted.
Information collected from other sources
We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources, including mailing addresses, job titles, email addresses, phone numbers, intent data, IP addresses, and social media profiles.
2. HOW DO WE USE YOUR INFORMATION?
We use personal information for purposes based on legitimate business interests, contractual obligations, legal compliance, and/or your consent. Examples include:
Facilitating account creation and login.
Posting testimonials (with your consent).
Requesting feedback or enabling user-to-user communications.
Managing user accounts and sending administrative information.
Protecting our Services and enforcing terms.
Responding to legal requests.
Fulfilling and managing orders. All payment transactions are processed via PCI DSS-compliant processors to ensure secure handling of payment data.
Administering prize draws and competitions.
Delivering services to users and responding to inquiries.
Sending marketing and promotional communications (you can opt-out at any time).
Delivering targeted advertising and content.
Other business purposes like data analysis, usage trends, and improving Services.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We share information only with your consent, to provide services, comply with laws, protect rights, or fulfill business obligations. This may include:
Vendors, consultants, and other service providers (e.g., payment processing, data analysis, email delivery, hosting, marketing).
Affiliates and business partners.
In connection with business transfers, mergers, or acquisitions.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
Categories of third parties include:
Affiliate Marketing Programs
Communication & Collaboration Tools
Data Analytics Services
Data Storage Service Providers
Order Fulfillment Service Providers
Payment Processors (OrderPort – PCI DSS-compliant)
Performance Monitoring Tools
Retargeting Platforms
Sales & Marketing Tools
User Account Registration & Authentication Services
Finance & Accounting Tools
We do not sell your personal information.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes. We use cookies and similar technologies to:
Ensure proper website functionality
Analyze site usage and improve Services
Deliver targeted marketing and personalized content
Types of cookies:
Functional: essential for website operation
Performance/Analytics: track site usage, performance metrics
Marketing/Advertising: enable retargeting and promotions
Users can manage cookies via browser settings or consent management tools. Third-party tools (e.g., Google Analytics, social media pixels) may also place cookies.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain personal information only as long as necessary to fulfill the purposes outlined, generally not exceeding twelve (12) months past account termination, unless longer retention is legally required to comply with federal, state, and local laws.
Exceptions include:
Records of alcohol sales, shipping, and tax information, retained as required by local, state, and federal law requirements,
Fraud prevention, dispute resolution, or legal compliance
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement technical and organizational security measures to protect your data. All payment information is processed through PCI DSS-compliant systems. While we strive to secure your data, no method of transmission over the internet is 100% secure. We regularly review and update our security practices to ensure personal data remains protected.
8. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to minors under 21. By using the Website, you represent that you are at least 21. (see Terms of Service). Age verification may involve third-party verification services and is used solely for alcohol compliance. If personal information is inadvertently collected from someone under the age of 21, it will be deleted immediately upon discovery.
9. WHAT ARE YOUR PRIVACY RIGHTS?
You may review, change, or terminate your account at any time. You can also:
Opt-out of marketing emails. Marketing emails are sent only to users who opt-in.
Update your preferences via your account settings.
10. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
Additional Rights for California Residents
Categories of Personal Information Collected
Category
Examples
Identifiers
Name, postal address, email address, phone number, account usernames
Commercial Information
Purchase history, payment information, billing address
Internet or Network Activity
IP address, browser type, pages visited, interactions with our website
Geolocation Data
Approximate or precise location from devices
Professional Information
Job title or professional affiliation
Other Information
Information you voluntarily provide in communications or surveys
Sources of Personal Information
Directly from you
From third-party service providers
From your interactions with our website and services
From publicly available sources
Purposes for Using Personal Information
Fulfill orders and deliver products/services
Send marketing and promotional communications
Manage accounts and provide customer support
Analyze website usage and improve services
Prevent fraud and ensure legal compliance
Rights of California Residents
Right to Know / Access: Request information about the personal information we have collected, used, disclosed, or sold
Right to Delete: Request deletion of personal information we have collected (subject to legal and operational exceptions)
Right to Opt-Out of Sale or Sharing: Mansion Creek Cellars does not sell personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
How to Submit a Request
Email: info@mansioncreekcellars.com
Phone: 509-676-9311
Mail: 818 NE 71st, Seattle, WA 98115
Verification may be required to protect your personal information. We will respond to your request within 45 days, and may extend by an additional 45 days when reasonably necessary.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
We do not currently respond to browser Do-Not-Track signals.
12. TEXT MESSAGING TERMS AND CONDITIONS
These Text Messaging Terms & Conditions (“Terms”) supplement our Privacy Policy and apply to all SMS and MMS communications sent by Mansion Creek Cellars, LLC (“Company,” “we,” “us,” or “our”) to you.
By providing your mobile phone number and opting in to receive messages from us, you agree to these Terms.
Opt-In
You must opt-in to receive text messages.
Messages may include promotions, events, wine club offers, special releases, and other information about Mansion Creek Cellars.
You represent that you are 21 years or older, in compliance with U.S. alcohol laws.
Opt-Out
You may opt-out at any time by texting STOP to the number from which you receive messages.
Once you opt-out, you will no longer receive messages from us.
You may receive a confirmation text after opting out.
Help / Assistance
For assistance or questions regarding messages, text HELP to the same number.
Alternatively, you may contact us at info@mansioncreekcellars.com or 509-676-9311.
Message Frequency
Frequency of messages may vary depending on promotions and campaigns.
Standard message and data rates may apply, according to your mobile carrier.
Privacy & Data
By opting in, you consent to the collection, use, and storage of your mobile number in accordance with our Privacy Policy.
Your phone number will not be sold or shared for unrelated marketing purposes.
Messages may be sent via automated systems.
Alcohol Compliance
Text messages may include promotions for wine products or events.
All messages are sent only to recipients who have confirmed they are 21+.
We reserve the right to suspend or terminate messaging to any user not meeting age requirements.
Liability
Carriers are not liable for delayed or undelivered messages.
Mansion Creek Cellars is not responsible for any fees incurred from your mobile carrier.
Modifications
We may update these Terms from time to time.
Updated Terms will be posted on our website, and continued receipt of messages constitutes acceptance of the revised Terms.
13. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Policy as necessary. The revised date will be updated and changes effective immediately upon posting.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Contact us at:
Mansion Creek Cellars, LLC
818 NE 71st
Seattle, WA 98115
Phone: 509-676-9311
Email: info@mansioncreekcellars.com
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You may request access, correction, or deletion of your personal data by emailing info@mansioncreekcellars.com.