Terms and Conditions

Mansion Creek Cellars, LLC – Terms of Service

Last Updated: September 25, 2025

AGREEMENT TO TERMS

These Terms of Service (“Terms”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”) and Mansion Creek Cellars, LLC (“Company,” “we,” “us,” or “our”), concerning your access to and use of https://www.mansioncreekcellars.com as well as any related media, mobile websites, or mobile applications (collectively, the “Site”).

By accessing the Site, you acknowledge that you have read, understood, and agree to be bound by all of these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE PROHIBITED FROM USING THE SITE AND MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and documents posted on the Site from time to time are incorporated herein by reference. We may revise these Terms at our discretion. Updates will be indicated by the “Last Updated” date. Continued use of the Site constitutes acceptance of any changes.

ELIGIBILITY

  • All users and purchasers must be at least 21 years of age.

  • By using the Site or purchasing wine, you represent that you meet the minimum legal age in your jurisdiction and comply with all applicable laws regarding alcohol consumption and shipping.

  • Persons under 21 are not permitted to use or register for the Site.

INTELLECTUAL PROPERTY RIGHTS

All content on the Site—including text, graphics, logos, images, audio, video, software, and other materials (collectively, the “Content”)—and all trademarks, service marks, and logos (collectively, the “Marks”) are owned, controlled, or licensed by Mansion Creek Cellars, LLC and are protected under U.S. and international intellectual property laws.

You are granted a limited license to access and use the Site for personal, non-commercial purposes only. Any other use requires our prior written consent.

USER REPRESENTATIONS

By using the Site, you represent and warrant that:

  1. All registration information is true, accurate, and complete.

  2. You will maintain and promptly update your information.

  3. You have the legal capacity to enter into these Terms and comply with them.

  4. You will not access the Site via automated or non-human means.

  5. You will not use the Site for illegal, unauthorized, or infringing purposes.

  6. Your use will not violate applicable laws, including those governing alcohol.

False or misleading information may result in suspension or termination of your account.

USER REGISTRATION

You may be required to register an account. You are responsible for maintaining the confidentiality of your credentials. We may reclaim usernames deemed inappropriate, offensive, or otherwise objectionable.

PRODUCTS, PURCHASES, AND PAYMENT

  • We strive for accuracy in product descriptions, pricing, and images, but cannot guarantee exact colors, features, or availability.

  • Payment methods accepted: Apple Pay, Visa, Mastercard, American Express, Discover.

  • All payments are in U.S. dollars.

  • Sales tax will be applied as required by law.

  • Prices and availability are subject to change without notice.

  • We may refuse or limit orders to prevent abuse, fraud, or unauthorized resale.

Age & Shipping Compliance:
By purchasing wine, you represent that you are 21+, and you agree to comply with all federal, state, and local laws regarding alcohol consumption and shipping. We reserve the right to refuse shipments to restricted jurisdictions.

SHIPPING & RETURNS

Please review our Shipping & Returns Policy before purchasing. Key points:

  • Customer Responsibility: Customers must ensure accurate shipping information and be available to receive shipments.

  • Returned Shipments: Orders returned due to failed delivery, refusal, or incorrect address incur a $20 restocking fee and any additional shipping charges for reshipment.

  • Damaged or Incorrect Items: Notify us within 5 business days of receipt with photos. Eligible items may be replaced or refunded.

  • Return Eligibility: Returns are accepted only for damaged or incorrect items. All other wine sales are final.

  • Shipping and returns comply with applicable federal and state alcohol laws.

PROHIBITED ACTIVITIES

You may not use the Site to:

  1. Collect user information for unsolicited purposes.

  2. Advertise or sell goods without permission.

  3. Circumvent security features.

  4. Engage in automated or scripted access.

  5. Harass or threaten others.

  6. Upload viruses, malware, or harmful code.

  7. Copy, reverse engineering, or exploit Site software.

  8. Violate applicable laws or regulations.

  9. You may not use the Site to facilitate purchases by minors or violate alcohol shipping laws.

USER-GENERATED CONTENT

The Site does not generally allow user submissions. If you submit content (“Contributions”), you warrant:

  • You own or have permission to use it.

  • It is not illegal, offensive, or infringing.

  • It does not solicit information from minors.

By submitting Contributions, you grant us a worldwide, royalty-free license to use, display, and share the content. You retain ownership but assume liability for your submissions.

THIRD-PARTY WEBSITES

The Site may link to third-party websites. We are not responsible for their content, legality, or transactions. Purchases through third parties are solely between you and that provider.

SITE MANAGEMENT & MODIFICATIONS

We may monitor, modify, suspend, or remove Content or user activity to protect our rights and maintain functionality.

We may change, suspend, or discontinue the Site or products without notice. We are not liable for downtime, interruptions, or data loss.

PRIVACY POLICY & ELECTRONIC COMMUNICATIONS

Your use of the Site constitutes consent to our Privacy Policy, including collection, processing, and transfer of information.

We may use cookies and tracking technologies to enhance your experience.

You consent to electronic communications; electronic records, notices, and signatures satisfy legal writing requirements

TERM AND TERMINATION

We may suspend or terminate access at any time, without notice or liability, for any reason. Terminated users may not register new accounts under the same, false, or third-party names.

FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our control, including natural disasters, pandemics, labor disputes, or acts of government.

GOVERNING LAW

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.

DISPUTE RESOLUTION

  • Informal Negotiation: Parties agree to attempt informal resolution for at least 30 days before arbitration.

  • Binding Arbitration: Disputes will be resolved by binding arbitration under the AAA Commercial Arbitration Rules, in Seattle, Washington. Arbitration is individual only; class actions are waived.

  • Exceptions: Disputes regarding intellectual property, theft, unauthorized use, or requests for injunctive relief are excluded.

CORRECTIONS

We may correct errors, inaccuracies, or omissions at any time without prior notice.

DISCLAIMER

The Site is provided “AS IS” and “AS AVAILABLE”. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

LIMITATIONS OF LIABILITY

Our liability is limited to the amount paid by you for the product or service. We are not liable for direct, indirect, incidental, consequential, or punitive damages, including lost profits or data, except where prohibited by law (e.g., gross negligence or intentional misconduct).

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Mansion Creek Cellars, LLC, its affiliates, employees, and agents from claims arising from your use of the Site or violation of these Terms.

USER DATA

You are responsible for data transmitted to the Site. We are not liable for data loss or corruption.

MISCELLANEOUS

These Terms constitute the entire agreement. If any provision is unenforceable, the remainder remains in effect.

CONTACT US

Mansion Creek Cellars, LLC
818 NE 71st
Seattle, WA 98115
Phone: 509-676-9311
Email: info@mansioncreekcellars.com